Systematic Suggestions

1. Improve Requirements Process

  • Establish multi-stage requirements review mechanism (pre-communication → formal review → post-review confirmation)
  • Strictly prohibit private verbal requirement changes
  • Ensuring “clear requirements” is the first step to avoid conflicts

2. Enhance Communication Skills

  • Provide technical concept training for product managers
  • Provide business perspective training for developers
  • Promote non-violent communication model

3. Align Goals

  • Introduce OKR system
  • Set team-shared Objectives and Key Results
  • Include cross-department collaboration in performance evaluation

4. Agile Practices

  • Sprint planning meetings, daily standups
  • Sprint reviews and retrospectives
  • Continuously expose and optimize collaboration problems

5. Manage Expectations

  • Set aside 10-15% “buffer time” for changes
  • Limit the number of temporary requirements in each iteration
  • Avoid temporary changes causing relationship tension

6. Senior Management Involvement

  • Timely escalate to management for coordination when conflicts intensify
  • Prevent conflicts from endlessly dragging on at lower levels

7. Team Culture

  • Team building activities
  • Praise collaboration role models
  • Regular health checks

Core Perspective

“Product and development are comrades on the same boat,” these strategies can effectively transform conflicts into collaboration motivation.