Conflict Distribution Patterns
- “Bell curve” distribution hypothesis
- Most projects are in the medium conflict range
- Extremely conflict-free or high-conflict out-of-control projects are rare
- Moderate conflict is normal and beneficial, can promote balanced decision-making
Influencing Factors
Project Scale and Complexity
- Larger scale and more cross-team collaborations, higher conflict probability
Team Experience
- Senior teams have fewer conflicts
- Newcomer teams are more prone to misunderstandings
Company Type
- Startups: conflicts between progress and commercial value
- Large companies: resource priority and bureaucratic processes
- Outsourced projects: more intense conflicts between contracts and customer requirements
Work Mode
- Remote work increases risk of text communication misunderstandings
- Also reduces probability of face-to-face conflict escalation
Management Systems
- Agile processes: continuously resolve conflicts in small batches
- Waterfall model: concentrated outbreak in later stages
Core Perspective
Conflicts do not occur randomly; the key is timely communication and system design, transforming contradictions into motivation for project progress.